Service prices for Cisco products are subject to change after the product End-of-Sale date.

For information about the Cisco Certified Refurbished Equipment program, go to. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. Ĭustomers may be able to continue to purchase Cisco Unified Contact Center Express 8.5(1) - Part 4 through the Cisco Certified Refurbished Equipment program. Cisco Partners can find additional TMP information on Partner Central at.

For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Ĭustomers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. Information about this product can be found at. See the Product Migration Options section below for detailed information on replacing this product.ĬCX 8.5 ADDON Adv Quality Manager Named Seat Qty 1 LICENSEĬCX 8.5 ADDON Compliance Recording Named Seat Qty 1 LICENSEĬCX 8.5 ADDON ENHANCED Seat Qty 1 LICENSEĬCX 8.5 ADDON ENHANCED HA (Dual Server Cluster) Qty 1 LICENSEĬCX 8.5 ADDON PREMIUM HA (Dual Server Cluster) Qty 1 LICENSEĬCX 8.5 ADDON Quality Manager Named Seat Qty 1 LICENSEĬCX 8.5 ADDON STANDARD Seat Qty 1 LICENSEĬCX 8.5 ADDON Workforce Manager Named Seat Qty 1 LICENSEĬCX 8.5 ADDON-Product, UCSS pDelvery LICENSES ONLYĬCX 8.5 ADDON PRE Outbound IVR Port Qty 1 LICENSE ONLYĬCX 8.5 ADDON-Product, UCSS eDelivery LICENSES ONLYĬustomers are encouraged to migrate to the Unified Contact Center Express 9.0 or 10.0. After this date, all support services for the product are unavailable, and the product becomes obsolete.ĬCX 8.5 ADDON Apprise Seat Qty 1 LICENSE ONLY The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. The last date to extend or renew a service contract for the product. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.įor equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. Actual ship date is dependent on lead time.

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. The product is no longer for sale after this date. The last date to order the product through Cisco point-of-sale mechanisms. The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

Last ship addon